Frequently asked questions

Here are answers to most common questions. Can't find an answer? Call us!

Why should I use your travel agency?​​​​​​​

When you work with SunTravel, you are gaining access to over 10 years of travel experience, important travel connections from around the world, access to exclusive tours, hotels, resorts and properties plus, undeniably, the top customer service a traveler could want.


Our professional Travel Advisors and Agents listen to what your idea of an ideal trip is and then by finding out more about you and your likes, they can customize a detailed, personalized itinerary for you. We believe travel should be more than hopping on a plane and going to a hotel or resort. Let our travel agents and private tour guides plan a special trip, designed around you and your travel dreams.

How do I pay for my reservations and hotel stay?
Are there any other costs or fees?
Do I have to pay in full straight away?​​​​​​​